Domino's pizza claims it will be the first company worldwide to allow customers to track pizza deliveries on their smartphones, tablets, and smart TVs, according to WSJ.
"In the delivery business, it’s a dark spot," Don Meij, CEO of Domino's Australia, toldWSJ. "Now, it’ll be fully disclosed and transparent."
Dominos pizza will apply that logic to a new app it plans to roll out this summer that lets users track their delivery driver's progress to their home,
For most local pizza shop owners, delivery would have continued to be a dark spot, up until Monday, when, local delivery software start-up - Swift made their delivery management software available to any business that delivers so they can also offer real-time delivery tracking of their items. Quite quickly you might just see every pizza shop in your area offering Uber-like pizza delivery tracking as Swift is now positioning themselves as eliminating the delivery anxiety gap for all businesses who deliver.
“Missed delivery is costly and a painful logistics experience for both the consumer and the delivery company, yet majority of companies in this multi-billion dollar industry don’t even know where their fleet is in real time. There seems to be some key technology missing here to create exponential efficiencies.” said Joel Macdonald co-founder and CEO of Swift, a local Melbourne start up that started out delivering beer on scooters in the eastern suburbs of Melbourne.
“It now it no longer makes sense for delivery companies to waste time and money on building their own delivery systems and courier apps. Swift empowers businesses who manage their own delivery fulfilment to transform their very costly manual processes into a powerful competitive advantage, from lowering costs, and reducing missed deliveries to maximising delivery driver uptime and increasing the end user delivery experience through Uber-like parcel tracking.