SMS Auto Reply Message

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If your customer replies to your SMS alerts then you can set up a customized auto reply to send back to them so they don't get forgotten about:

E.g.

"Thanks for your message. We do not monitor this inbox and so if you could kindly email us at info@yourcompany.com we will take care of you!"

When a customer replies to your SMS you will also get notified via email that they replied so you can take care of them immediately:

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