Integrating GetSwift with ChowNow

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ChowNow is a leading online ordering system designed to give your restaurant a competitive edge. 

GetSwift can be integrated with ChowNow via Zapier. Zapier allows you to move information between your web apps automatically, so you can focus on your running your business instead of on administrative tasks. With Zapier you can send new orders from ChowNow directly to your GetSwift account, which will then appear on your map as a new delivery!  If you do not have web developers who can create help you create direct connections between your different systems, then this is the perfect solution for you.

To get started with your ChowNow integration, follow our simple 20 minutes quick start guide below or contact us for additional help.

(Before you begin, make sure you've created an account with ChowNow, GetSwift, and Zapier)

Step 1: On your ChowNow email settings, select 'Plain Text Format' rather than the 'HTML' version for more accurate parsing.

Step 1: The first thing we want to do is set up our mailbox using Zapier's Email Parser.  Navigate here:

Go ahead and sign up for an account (yes, this is different than your standard Zapier account).  Once you've signed up and logged in, select 'Create Mailbox'.  Here's what you should see: (I've highlighted what you need)

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You'll be told to send your email to an odd looking address.  This address is your new mailbox!  Go ahead and send an email order to address before proceeding to the next step.  Try to make this email look as close to what it would look for a real order coming from you system (i.e., remove 'FWD' and any signature or email headers).

Step 3: Assuming you've sent your email and it was received by the mailbox, we are ready to start parsing.  Start highlighting and naming the relevant order information.  See the image below:

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Go ahead and save your template once you've finished.  You'll be able to test out the template you've just created by sending another order email to parsing email.  If everything looks good, head to step 3.  If not, let us know and we'll be happy to assist.

Step 4: Head over to Zapier, login, and select 'Make A Zap'.  Zapier works with 'Triggers' and 'Actions'.  We are going to start by setting up the Trigger.

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Enter 'email parser' into the 'Choose a Trigger App' search field and select 'Email parser by Zapier'. Then select 'New Email' as the option associated with the email parser.

Connect the Zapier Email Parser account that you made in step one using your email and login password.  Once you've connected, select 'Save + Continue'.

Next, select the mailbox you want to use - this will be the mailbox you set up in step one.

You'll be directed by Zapier to test the mailbox you've selected.  You've already set this up in the Email Parsing application, so go ahead and press 'Fetch & Continue'.  If your test was successful, you're ready to press 'Continue' and begin building the 'Action'

Step 5: Choose an Action App - You are going to do this the same way you chose a trigger app, except this time search for and select 'GetSwift'.  Select 'Create Task' as the GetSwift action.

Step 6: We'll now need to connect your GetSwift account to your Zap.  Go ahead and select 'Connect an Account'. You'll need the API key associated with your GetSwift account, which you can find here:  Generate a key if haven't done so already. Once you've connected, select 'Save + Continue'.

Step 7: We're now ready to start using the information we parsed out of the email from Step 2.  Begin filling out the fields that relevant to your order.  If they are fields from the email, press the button the right of the input and select the name you used in the parsing template.  Here is what this looks like:

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A few things to keep in mind:

  • If you are always picking up from the same location, simply write the address into the field. This will cause the pickup address to remain the same for every order.  (This applies to all fields)

  • For pickup and destination address fields - you must use either Full Address AND/OR Street Address + City + Zip Code (the more information the better)

  • 'Future Tasks' are based on the pickup time (not delivery time).


To start connecting your other third party platforms to GetSwift today, simply go to:

Contact us today in you require any additional help