This Privacy Statement applies to the websites, the mobile sites and mobile application located at www.getswift.co (collectively called the Sites) which is operated by GetSwift Limited ACN 604 611 556 (referred to as “GetSwift” “we”, “us”, “our”).
We are committed to protecting the privacy and confidentiality of information we collect from persons accessing the Sites.
Any personal data collected under the Privacy Statement will be handled in accordance with the Privacy Statement.
Purpose of Collection
Through the use of the Sites we may collect information from you from your registration to use and your use of the Sites. The primary purpose for collecting the information is so that we can effectively carry out the processing of your delivery requests.
Different ways that we can collect and use your information include:
Tracking information is collected and stored in log files as you navigate through the Sites, including, but not limited to purchase history, delivery location history, and click tracking.
If you use the Sites through your mobile device, we will collect your geo-location information so that we can determine to which retailer we should send your order for fulfilment. We will not share this information with third parties other than to use this information for the sole purpose of fulfilling your order. You may at any time no longer allow the App to use your location by turning this off at the device level.
INVITATIONS TO GETSWIFT
If you choose to invite an individual to use the Sites, you will need to provide his/her name and email address. GetSwift stores this information to track the results of the invitation referrals.
We may share your personal information with third parties including the licensed supplier that is selling products to you.
You invite us and our agents to use your personal information for marketing purposes. This includes allowing third parties to contact you by telephone, mail or email or by other electronic means to discuss and agree to provision of services from us or any third party who we may share your personal information with.
Use and disclosure of information
At your instruction or according to the requirements of law, we may disclose your information to organisations such as regulatory authorities, government departments, courts or other parties or advisers.
Security of information
Once any personal information comes into our possession we will take reasonable steps to protect that information from unauthorized access or disclosure.
The information you provide us is stored on computer and paper based files as appropriate. Servers may be located outside of Australia and United States of America. The secure storage and use of information is of paramount importance to us so that all reasonable steps are taken to protect the information from misuse or loss, or unauthorised access, modification or disclosure by means such as password and network protection, and secure storage of paper based and other records. We use standard, industry-wide, Payment Card Industry compliant, commercially reasonable security practices.
We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet, and any information you transmit to GetSwift you do at your own risk. We recommend that you use unique numbers, letters and special characters in your password and not disclose your password to anyone. If your password has been compromised for any reason, you should immediately notify GetSwift and change your password. GetSwift does not accept any liability for any loss or damage suffered by you as a result of any unauthorised access to or disclosure of information supplied by you over the Internet.
Retention of personal information
Accuracy of personal information
We take all reasonable steps to ensure that the information we collect is accurate, complete and up to date at the time of collection. If your circumstances change or you have reason to believe our records are not accurate, complete or up to date, please contact us immediately and we will take all reasonable steps to amend the information in accordance with the above criteria or an alternative may be discussed with you.
You may request access to personal information that we hold on you. However, our discretion, duties and obligations under law may restrict your access. Given this, all reasonable actions will be taken to assist access or to address any reasons you have to seek access. If access is denied, we will provide you with reasons in accordance with law. If access is provided, a reasonable fee may be charged for time and other costs incurred in providing access.
Our Sites may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used for any purpose by others who access them. We are not responsible for the personally identifiable or other information you choose to submit in these areas. To request removal of your personal information from our blogs or community forums, contact us at email@example.com. in some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Google Adwords Conversion Tracking: GetSwift may utilise Google Adwords Conversion tracking to help us collect general usage statistics on how many site visitors have clicked on our Google ads and made an enquiry or purchase with us. This may be tracked using cookies which do not contain any personal identifiable information and expire within 30 days. For more information or to opt out of this service, please refer to Google Advertising Policies and Principles.
Acquisition of GetSwift
You consent to the transfer of your personal information in the circumstances of a sale by GetSwift of the business or the assets either whole or in part.
If you have any queries concerning any aspect of this policy or our practices, or a concern or complaint, please contact us at firstname.lastname@example.org.