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Transfer Tasks

Learn how to transfer a specific task or transfer all tasks, between different drivers.

Transfer All Tasks

Once a driver has accepted multiple tasks, the dispatcher can manually remove the current driver and re-assign all their tasks to a new driver. This is useful when your driver is not able to complete any of their accepted tasks (for example if the driver has some sort of emergency situation).

To only reassign one task, continue reading the next section below.

  1. Click on a specific driver under“Drivers Online” (left sidebar of the Map page)
  2. Click Actions
  3. Click Transfer Jobs

Transfer One Task

Once a driver has accepted a task, the dispatcher can manually remove the current driver and re-assign the task to a new driver.  

  1. Click on a specific task under “All Jobs” (left sidebar of the Map page)
  2. Click on Drivers Notified > then click on the specific driver
  3. Click Actions > then click Remove
  4. Notify and assign a new driver for the task