Back to Support

Returns

There are 5 ways to manually enter a task into GetSwift:

  1. Simple form: Enter a single task by simply adding address and contact information
  2. Advanced form: Enter a single task with expanded details
  3. Templates: Enter a single task using a template, customized to your business details & process
  4. Batch upload: Enter multiple tasks by uploading a CSV spreadsheet into GetSwift
  5. Returns: Enter a single task to pickup items that have already been delivered and are now being returned by the customer

To read about how to enter tasks automatically into GetSwift, click here

 

CreATE A TASK TO PICKUP ReturnED Items

Step 1: In your Reports → History section, find the task in which an item needs to be returned and click “Return Items”  

Step 2: Select Date / Time of Pick-up

Step 3: Select number of items being returned

*NOTE: To “Create Return” at least 1 item must be selected

Step 4: Add optional  instructions and push “Create Return” to automatically see a new task created on the Map!