Customer Tracking Page (White Labelled)

Introducing:


The Newly Designed - Customer Tracking Page

 
 
 
 
 
  • Send your customer a live tracking page with your company branding

  • Completely White Labelled with no GetSwift logo

  • Smoother car icon movement and tracking

  • Estimated time of arrival for customer 

  • Communicates to the customer what number they are in the delivery queue

  • Call or SMS the driver or the business

  • Beautifully designed mapping interface

 



Want to test and see the new customer tracking page for yourself?


Go to your dashboard and click Map or Operate:

 

Click on a job on your admin map:

 

Then click on the customer tracking page link:

 

Make sure you have uploaded your company logo here so your branding appears on the tracking page

To send branded tracking page to your customers, make sure you have alerts turned on here


Please reach out to us here if you need help setting this up


With love from the Swift team!

 

Automatically send restaurant orders to Swift

So you own a restaurant or deliver for a restaurant?

And you want to send Grubhub, Eat24, Delivery.com, Seamless, Menulog, JustEat, Eatnow orders automatically to Swift?

Here is how you set it all up:

  • Head over to your favourite job templates page and in there you can set up and save your restaurant pick up template.

  • Press the "pick up from known address" button

 

  • Now enter the restaurant name exactly how it is spelt on the food ordering email
  • Enter the address etc. and hit save

 

  • Now go to your general settings and hit the Show advanced options link and go down to the bottom section
  • Enter the email address that you will be sending the food orders from and then hit "update"

 

  • Swift needs to know how to identify an order for your account so we identify that order from the sender email address and the new pick up template you created for that restaurant
  • Now the fun begins: fwd a grubhub or any food order email from your specified email address above and fwd it to import@getswift.co
  • Wait up to 20 seconds and our robot will create the job for you in your account!
  • You can also set up a fwd filter so all orders that arrive in your inbox get automatically fwd'ed to import@getswift.co - here is how you fwd emails from gmail to import@getswift.co

 

White Labelled Booking Form

 

Do you need a simple booking form to share with your customers so they can make quick booking requests and send them automatically to your Swift account?

We now have a feature that will allow your local customers to send you order requests really quickly

 

Announcing the - "Public Booking Form"

(Please make sure you have your logo uploaded first in general settings)

 

  • You can invite and give authorisation to a specific local customer to place a new booking request via your own white labelled booking form

 

 

  • Then your invited user will get an invite email

 

  • Once your invited user follows the link in the email and then sign in to Swift or create an account on Swift, a new booking option in their profile settings will appear -

 

 

  • When clicking the tile, they will be directed to your white labelled public booking form

 

Screen Shot 2016-01-19 at 12.36.17 PM.png

 

  • Your user will now be able to place a booking with your company and also save the important details so they can place bookings ULTRA FAST in the future

 

 

  • Once they submit the new job it will land in your merchant jobs list on your operator map

 

 

 

 

As part of our continued mission to support and help you grow your business, we trust this adds huge value to your operation

 

Please reach out to us here if you need help setting this up