Receiver Experience

GetSwift enables you to send automated alerts and live tracking to your customer so they are always informed where their order is.

We also give you the ability to customize your SMS alert messages and upload your company logo so your customer has the full white labelled experience with your brand

To Set up SMS alerts go to the communications page in your portal:

  • You can enable SMS alerts for any step of the order process. You can also edit the messaging of what the SMS says to the customer
  • You can also enable emails to be sent to the pick up person and the drop off person
  • You can also send yourself management alerts when new orders are received and also change status