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The Dispatcher: Issue 6

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How Location Intelligence Enhances The Customer Experience

Location intelligence, when combined with the vast amounts of operational and customer data owned by most retailers, delivers greater efficiencies and levels of customer experience that were previously unattainable.

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Amazon Is Now Texting Arrival Times For Package Deliveries — Here's How It Works

Amazon has started texting customers to let them know what time their packages will arrive.

The text notifications are still in testing phase, so they aren't available to all customers, an Amazon spokesperson told Business Insider.

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Chains Start Charging More For Delivery Orders

Restaurants raise prices for delivery as providers ease requirements and say they've had little pushback from customers. 

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4/20 Broke Marijuana Delivery Websites Everywhere

April 20 - or 4/20 as it's commonly referred to - is undoubtedly the marijuana industry's biggest day. So it's no surprise that a lot of weed was bought, sold and smoked last Saturday. But even though licensed retailers and couriers knew there would be a huge spike in cannabis purchases last weekend, many couldn't supply enough weed to meet consumer demand. 

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Domino's Leaning On Fortressing To Improve Delivery, Not Third-Party Aggregators

"What happens when you have a service failure?" he said. "Who is to blame?"

With 62% of diners blaming both restaurants and delivery companies for bad business, it makes sense that third-party delivery is just a risk Domino's isn't willing to take.