urban transportation

The Dispatcher: Issue 3

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 2018 Holiday Logistics Guide 

 The nightmare of 2013, and the roughly two million packages that were delivered late, still looms large in the minds of retailers, carriers, and customers. So let’s check in to see how some of the largest logistics providers and retailers are preparing for this 

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Three Future Delivery Trends We are Likely to See in E-commerce

 Of course, many brands are already offering next day delivery, but same day delivery is likely to become very much the norm in the years to come. Research shows that consumers are willing to pay more if it means getting faster delivery. 

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The Scooter Stampede of 2018 is Great News for Urban Transportation

The beauty of the e-scooters that companies like Skip, Bird, and Lime can whisk you across towns and parks for a couple dollars. Pick one up where you find it and drop it off where you like, as long as it’s not obstructing traffic.

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This Self-Driving Car Uses a Fold-Out Robot Arm to Deliver Parcels

Based on a video of Lotte in action, the delivery vehicle can not only drive itself to a secure locker, but even place a package inside with a fold-out robotic arm — eliminating the need for any human intervention.

How to Make Most of Crowdsourcing in Last-Mile Delivery

As the holiday season gets underway, we’re seeing more and more delivery vehicles on the road. But not all of them are immediately recognizable. That’s because many shippers are turning to crowdsourced logistics to tackle last-mile delivery. As the trend gains speed, consider these strategies to make the most out of crowdsourcing.

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Swift Tip
: The Customer Feedback Link automatically checks the pulse of your business 

  • Utilize the White Labeled Customer Feedback link to get ratings and comments in real time

  • Customers can use the 5-Star rating scale as well as leave feedback

  • Proactively reach out to unsatisfied customers before they reach out to you...or worse post on the internet!