Merchant Support / Advanced settings / General Settings

General Settings

Settings, Merchant FAQ

Require Proof of Delivery to Stay Accountable

Proof of Delivery (POD): Enable this feature and make it mandatory for your drivers within the Driver App to add a photo and/or a signature as proof of delivery before they can complete the order.

Enable Proof of Delivery

POD.JPG
  • Navigate to Settings

  • Click “Proof of delivery on delivery completion

  • Select “Proof of Delivery Type” to require your driver to collect:

    • Any: either photo or signature

    • Signature: only a signature

    • Photo: only a photo

    • Both: photo and signature

  • Click “Update

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