Why can’t I see my driver on the map? 

Merchant Support / Merchant FAQ

HAS THE DRIVER BEEN APPROVED?

IS THE DRIVER ONLINE ON THE DRIVER APP?

ARE YOU IN THE MENU SECTION OF THE MAP?

DOES THE DRIVER HAVE GPS AND LOCATION SERVICES ENABLED FOR SWIFT ON YOUR PHONE?

IS THE DRIVER’S IPHONE OR ANDROID UPDATED AND USING THE LATEST SOFTWARE?

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