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Manage Drivers

Add Driver

Add Drivers to your Fleet

Learn about the 4 simple ways to add drivers to your fleet so they can begin delivering


STep 1

  • Click on the Menu icon (𝝣)

Step 2

  • Then Drivers in the drop-down

Step 3

  • You will arrive at the “Manage Drivers” page where you can easily view drivers, manage their accounts and add new drivers by one of these four options:

Use the same email address used when creating your merchant account when using a driver account 

Enter the driver’s email address which sends them an invitation via email to register

Enter all driver details manually and complete registration on behalf of your driver

Use your unique registration link that you can share with drivers through social media or job postings, etc.


Related Articles

On the Manage Driver page you can view a list of the drivers who you are invited, activated, awaiting approval, deactivated, and even those who are online.  Additionally, you are able to manage their permissions and details.

Drivers learn how to register, download the app, setup the configuration properly and get acquainted with the easy delivery process.

If you selected “Manually Approve Drivers” in your settings, you will need to “Approve” all drivers before they can start delivering for you.



Manage Drivers

Manage your driver fleet

On the Manage Driver page you can view a list of the drivers who you are invited, activated, awaiting approval, deactivated, and even those who are online.  Additionally, you are able to manage their permissions and details.


Filter & find

  • Use the filters on the left or the search box at the top to find a group of drivers or a specific driver within your fleet

view & edit Details

  • Next to a driver’s name click “Details” then you can:

    • Move a driver between your merchant accounts

      • For example: if you have multiple locations and a driver is moving to a new region. This allows you to seamlessly move the driver to that fleet in their new city.

    • Change purchasing privileges

    • Switch payment type (wage or commission)

    • View other details about the driver

Edit Driver Info

  • Click on the driver’s name then you:

    • Edit driver information such as Name, Email Phone and Mode of Transport

add drivers

  • There are four simple ways to add drivers to your fleet so they can begin delivering

Approve Driver

  • Did you select "manually approve driver" in your settings? 

    • If so, you'll need to navigate to Awaiting Approval to "Approve" your driver

Revoke

  • Click Revoke next to a specific drivers name to remove driver access and ability to drive for your account


Related Articles

Checklist that drivers must agree to before they go “online” at the beginning delivering

Learn about the 4 simple ways to add drivers to your fleet so they can begin delivering

limit the number of tasks a driver can be assigned to do at any given time

Automatically assign drivers to specific tasks

 

Add Self as Driver

Become a driver for your own merchant account

Because you already registered your email address and have an account, we make it easy for your to become a driver for yourself.

  • Please Note: GetSwift does not employ drivers!  The GetSwift Driver app will not work (you will not receive jobs) if you are not approved by an employer who is using our software.


Step 1

Navigate to the Manage Driver Page and push Invite

 

Step 2

Click the gray box that says “CLICK HERE TO BECOME A DRIVER FOR…”

Now you can download the Driver App & log in.



Related Articles

On the Manage Driver page you can view a list of the drivers who you are invited, activated, awaiting approval, deactivated, and even those who are online.  Additionally, you are able to manage their permissions and details.

Learn about the 4 simple ways to add drivers to your fleet so they can begin delivering.

Drivers learn how to register, download the app, setup the configuration properly and get acquainted with the easy delivery process.

Add Driver by Email Invitation

add a Driver to your fleet by email invite

This allows you to enter just the driver’s email address and send them an invitation email with a registration link.


Step 1

To invite a driver, click the “Invite” button or the “Invite Drivers” button

Step 2

Input the driver’s email address and click “Send Invitation”

Your drivers will then be sent an email with a link to create their GetSwift driver account and download the GetSwift driver mobile app.


Related Articles

On the Manage Driver page you can view a list of the drivers who you are invited, activated, awaiting approval, deactivated, and even those who are online.  Additionally, you are able to manage their permissions and details.

Learn about the 4 simple ways to add drivers to your fleet so they can begin delivering.

Drivers learn how to register, download the app, setup the configuration properly and get acquainted with the easy delivery process.

If you selected “Manually Approve Drivers” in your settings, you will need to “Approve” all drivers before they can start delivering for you.

Add Driver Manually

Manual Driver Registration

This allows you to enter all driver details manually and complete registration on behalf of your driver.


step 1

To add a driver manually, click Add Driver

 

step 2

Fill in the account information for each driver (including creating a password on their behalf) and an account will be created for them.

By adding drivers using this method, you will need to provide the username, password, and mobile app download information to each driver.

 

Related Articles

On the Manage Driver page you can view a list of the drivers who you are invited, activated, awaiting approval, deactivated, and even those who are online.  Additionally, you are able to manage their permissions and details.

Learn about the 4 simple ways to add drivers to your fleet so they can begin delivering.

Drivers learn how to register, download the app, setup the configuration properly and get acquainted with the easy delivery process.

If you selected “Manually Approve Drivers” in your settings, you will need to “Approve” all drivers before they can start delivering for you.

Add Driver by Direct Link

Share Registration Link

This allows you copy a registration link that you can share with your drivers through social media or job postings, etc.


Step 1

Click Add Driver

 

step 2

Scroll to the bottom of the page

Share link using your own channels

Add Driver registration link.png

Tips and tricks

  • If you are adding drivers via your driver registration link, you might not want everyone with the link  to drive for your account. In this case you can Manually Approve Drivers who have registered.


Related Articles

Learn about the 4 simple ways to add drivers to your fleet so they can begin delivering.

On the Manage Driver page you can view a list of the drivers who you are invited, activated, awaiting approval, deactivated, and even those who are online.  Additionally, you are able to manage their permissions and details.

If you selected “Manually Approve Drivers” in your settings, you will need to “Approve” all drivers before they can start delivering for you.

Manually Approve Drivers

allow your drivers to begin delivering

In advanced settings, if you selected Manually Approve New Drivers, you will need to navigate to your Manage Drivers page to approve their status before they will be able to log in on the driver app to begin delivering for you.

This is particularly useful if you are utilizing the driver registration link to add new drivers to your account. This is because, upon submitting the registration form, drivers will automatically be added to your driver list, and set as “Active” to drive for your merchant account.  To prevent this, and add an additional layer of control to your business and who can driver for you, you will want to Manually Approve drivers who are registering in your Advanced Settings.


Step 1

Click the check box for Manually Approve New Drivers in your Advanced Settings.

 

Step 2

Then on the Drivers page, filter to Awaiting Approval and click Approve next to the driver(s) you want to activate.


Related Articles

On the Manage Driver page you can view a list of the drivers who you are invited, activated, awaiting approval, deactivated, and even those who are online.  Additionally, you are able to manage their permissions and details.

Learn about the 4 simple ways to add drivers to your fleet so they can begin delivering.

Use your unique registration link that you can share with drivers through social media or job postings, etc.

Driver Actions

real time interactions with your drivers

When you click into any driver from this panel, you are able to interact with and make modifications to the driver settings on the spot.


For a Driver that is not assigned any tasks

You have the ability to notify a driver of an unassigned job, easily pull the driver’s contact information, among other basic actions including:

  • Taking the driver offline

  • Changing the driver’s capacity

  • Switching the driver between wage and commission

  • Allowing the driver to purchase items at pick-up or restricting them from purchasing


For a Driver that is assigned tasks:

There are many other Actions that can be executed by click on the Driver from the Map page, as shown below:


Related Articles

On the Manage Driver page you can view a list of the drivers who you are invited, activated, awaiting approval, deactivated, and even those who are online.  Additionally, you are able to manage their permissions and details.

If a driver forgets to log-off their shift, learn how to take driver offline by using the Driver Profile.

Limit the number of tasks a driver can be assigned to do at any given time .

There are 5 ways that the GetSwift system can send/notify new jobs to your drivers. 

Why can't I see my driver on the map?

has the driver been approved?


Is the driver online on the driver app?

 Within the Driver Application, does your driver’s status say online or offline?

Within the Driver Application, does your driver’s status say online or offline?


Are you in the MENU section of the map?

Click OVERVIEW to view your drivers and tasks

 

Does the driver have GPS and location services enabled for Swift on your phone?

Is the driver's iphone or android updated and using the latest software?

Limit Tasks Assigned to Drivers

You can limit the number of tasks a driver can be assigned to do at any given time. This is useful if you don't want a driver doing too many food deliveries at once or you want to restrict a taxi or car to only take one booking at a time.

capacity.JPG

Each driver's capacity is visible under their name on the map page. Driver capacity can be managed across your driver fleet in bulk or by individual driver, see instructions below.


Change capacity for drivers in bulk (all at once)

Update the maximum amount of tasks that ALL drivers can accept at any one time

Step 1

Step 2

  • Enter a new number to change the capacity for all drivers

  • Note: If you enter 0, then drivers will be able to accept unlimited amount of tasks at a time


Change capacity for AN INDIVIDUAL driver

You may want certain drivers in your fleet to have different capacities.

  • e.g. biker vs. truck you can go to your merchant map and update each individual's carrying capacity so they can't see or accept jobs when they are busy and at full capacity

Driver Capacity 1.PNG

Step 1

Navigate to the Map page

Step 2

Click on "Drivers Online" on the left sidebar

Step 3

Click on a specific driver

Step 4

Click "Actions"

Step 5

Click "Change Capacity" and enter a new number

Note: If you enter 0, then drivers will be able to accept unlimited amount of tasks at a time


Related Articles

On the Manage Driver page you can view a list of the drivers who you are invited, activated, awaiting approval, deactivated, and even those who are online.  Additionally, you are able to manage their permissions and details.

Drivers learn how to register, download the app, setup the configuration properly and get acquainted with the easy delivery process

Learn about the 4 simple ways to add drivers to your fleet so they can begin delivering