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Multi-Branch Businesses

If you have multiple businesses organized in a hierarchical structure, GetSwift has a simple way for you to manage all of your businesses together. 

Hierarchy Structure


Overarching business of a multi-branch institution


A way to group a set of merchants together


Your business, or in an Organization, this will be one individual location

In this example, we have Headquarters (Pizza House HQ) managing two Teams (New York & California), with each City Team managing two individual restaurants/merchants (New York- Manhattan & Brooklyn; California- Los Angeles & San Francisco)

Users Access


  • Has read-only access to view reporting data for entire organisation.

Merchant Manager

  • Can manage specific teams that control groups of merchants within those teams. You can add and assign these managers to teams from the team management section.


  • Can do anything and has complete control over organisation including permission to maintain users, teams and merchants.


  • The administrator or dispatcher within the merchant account that manages the web portal interface.


contact us to enable


Related Articles

Add a user (dispatcher) to your account so they can also login and manage your operation.

These reports allow you to view and analyze the performance of your entire business as well as filter by teams and merchants.