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Management Alerts

job status updates to your internal team

GetSwift enables you to send automated email alerts to yourself, pickup contact, and/or the destination contact. The emails will be sent at each step of the order process, outlined below:

  • New job - when a job is entered into GetSwift

  • Job accepted by driver - when driver presses "Accept" button for a job

  • Job en route - when a driver presses "On Way" button for a job

  • Job completed - when driver presses "Complete" button for a job

  • Job cancelled - when dispatcher cancels a job or job is auto-cancelled


Management Alerts.PNG

Step 1

To set up management alerts, go to the Alerts page in your portal and scroll to the bottom of the page

Step 2

Enter the email you want to receive the alerts in the Email field

Step 3

If you want to receive email alerts at the email you set up in Step 2, select "Email" in the "Receive job status updates" drop-down

Step 4

If you want the pickup contact for each job to receive email alerts, select "Email" in the "Send all job updates to pickup contact" drop-down

Step 5

If you want the destination contact for each job to receive email alerts, select "Email" in the "Send all job updates to destination contact" drop-down

Step 6

Click the "Update" button at the bottom of the page to save your changes


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Allow your customers to always be informed where there order is every step of the way.

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