Facebook Pixel Code Back to Support

SMS Fees

SMS Costs will vary depending on your specific country

  • SMS over 160 characters there will also be an additional charge

contact us to find out sms pricing in your region


Tips & Tricks

Beware of dynamic content

  • Dynamic content will make your character count vary

  • Dynamic content is added to your SMS messages through the “Tags

  • An example of dynamic content is {destination contact name}

    • Depending on the contact’s name - the character count will vary

      • Tom = 3 characters

      • Alexandra = 9 characters

SMS over 160 characters = an additional charge

  • If you are close to 160 characters and using Tags, consider shortening your message to avoid overage charges

Related Articles

Allow your customers to always be informed where there order is every step of the way.

Learn how to personalize the SMS alerts sent to your end-customer

Alerts not sending? Customers not receiving the tracking link? No problem - fix it here.