Learn how to transfer a specific job or transfer all jobs, between different drivers.
Transfer All Jobs
Once a driver has accepted multiple jobs, the dispatcher can manually remove the current driver and re-assign all their jobs to a new driver. This is useful when your driver is not able to complete any of their accepted jobs (for example if the driver has some sort of emergency situation).
To only reassign one jobs, continue reading the next section below.
Click on a specific driver under “Drivers Online” (left sidebar of the Map page)
Click “Transfer Jobs”
Transfer Select Jobs
Once a driver has accepted a job, the dispatcher can manually remove specific jobs from the current driver and re-assign the job to a new driver.
Click on a specific driver under DRIVERS ONLINE (left sidebar of the Map page)
Navigate to JOBS IN PROGRESS
Hold down “SHIFT” on the keyboard and select the jobs you wish to transfer
Click TRANSFER SELECTED JOBS
Choose the driver you wish to transfer the jobs to
Do you give your drivers the ability to accept & reject jobs but need to manually assign a specific order? Learn how to here!
Learn about the other interact and modifications you can make to the driver settings on the spot such as changing their capacity or removing all jobs.
Watch a overview video to get acquainted with navigating the map view