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iPhone Quick Start Guide

Disclaimer to Drivers

GetSwift is a software company that provides delivery management to companies. Businesses employ their own drivers, and they use our software to link their jobs with their own drivers.

GetSwift does not:

  • Employ drivers

  • Maintain a job vacancy board

  • Provide work for independent drivers not associated with a company

The GetSwift Driver app will not work (you will not receive jobs) if you are not approved by an employer who is using our software, please do not sign up for the free GetSwift trial offered.


Step 1: Receive Invite

Click on the provided link in the email

Note: Once a business has invited you to drive for them through a link, please follow the steps below. If your account username and password has been provided to you by your employer, please skip to Step 3.

Registration link.JPG

Step 2: Create Account

Set up your profile with your:

  • Name

  • Email

  • Phone number

  • Password

  • Mode of Transport

 

Step 3: Download App

Download the GetSwift Driver app from the Apple App Store


Step 4: Log In

Login to the app using your username and password

 
 

Step 5: Configure Settings

Configure your notification and location to the optimal settings by following the 5 best practices checklist below

keep your Phone's software updated

  • Within SETTINGS click GENERAL then SOFTWARE UPDATE to check if an update is available

Do not activate power saving mode

  • SETTING click BATTERY and make sure LOW POWER MODE is not turned on

Keep youR GetSwift App Updated to the most recent version

  • Go to the APP STORE and check for updates

Notification settings

  • Click on NOTIFICATION SETTING within the GETSWIFT APP

  • Ensure that ALLOW NOTIFICATIONS and all other options below are turned ON

location.JPG

Location settings

  • Click on LOCATION SETTINGS within the GETSWIFT APP

  • Set to ALWAYS



Step 6: Operating the GetSwift App

Learn an overview of how to log online and navigate the app.


Step 7: Go Online

You will need to GO ONLINE to be eligible to receive delivery jobs from your employer

  • Navigate to your ACCOUNT tab

  • Toggle the I’M OFFLINE button


Step 8: Navigation Bar

Application Layout: The GetSwift Driver application is divided into four(4) main tabs; Account, Archived, Accepted, New Order.  You can navigate between and return to these tabs at anytime using the navigation bar always found at the bottom of the page.

Account

  • The profile tab contains useful information and links regarding your account

ARCHIVE

  • The archived tab contains detailed information about jobs that you have previously completed, abandoned and declined. This information will be held for 24 hours

ACCEPTED

  • The accepted tab contains a list of jobs that you have accepted or that have been assigned to you

NEW order

  • The new tab contains jobs that have become available for you to accept


Step 9: Delivery Essentials Actions

Drivers are required to perform three essential actions for each order that is allocated to them:

1. ACCEPT JOB

  • Assigns the job to you to complete the delivery

2. ON WAY / START

  • Click when on on the way to the end customer

3. COMPLETE ORDER

  • When the order is delivered click Complete so you are ready for you next!


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