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Why can't I see my driver on the map?

has the driver been approved?


Is the driver online on the driver app?

 Within the Driver Application, does your driver’s status say online or offline?

Within the Driver Application, does your driver’s status say online or offline?


Are you in the MENU section of the map?

Click OVERVIEW to view your drivers and tasks

 

Does the driver have GPS and location services enabled for Swift on your phone?

Is the driver's iphone or android updated and using the latest software?