jobs that are assigned, accepted or on way
Jobs in Progress provide a quick view into all the tasks that have been accepted by your drivers. The driver can be on his/her way to pick-up, or on-way to drop-off, all the while you can track this by the dynamic status changes from Accepted, to En Route.
Should you require any changes on the go, upon clicking on a specific task you will have the ability to:
Edit the job, where the driver will be instantly notified of a change made via a push notification
Rush a task to be prioritize above other accepted jobs and the driver will be notified of this change via the mobile app push notifications
Cancel a task
Set “On Way”, which will trigger the en route alert if that is customized in your settings
Complete a task for the driver
Remove Driver and the task status will automatically update to Received
Easily call the pick-up contact, and/or drop-off contact
Overview of managing your drivers and jobs within the map.
Drivers are required to perform three essential actions for each order: Accept, En Route, Complete.
Are your jobs not turning to “En Route” at the right time? Learn best practices for the driver app.