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In Progress Jobs

jobs that are assigned, accepted or on way

Jobs in Progress provide a quick view into all the tasks that have been accepted by your drivers.  The driver can be on his/her way to pick-up, or on-way to drop-off, all the while you can track this by the dynamic status changes from  Accepted, to En Route.

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adjust anytime

  • Should you require any changes on the go, upon clicking on a specific task you will have the ability to:

    • Edit the job, where the driver will be instantly notified of a change made via a push notification

    • Rush a task to be prioritize above other accepted jobs and the driver will be notified of this change via the mobile app push notifications

    • Cancel a task

    • Set “On Way”, which will trigger the en route alert if that is customized in your settings

    • Complete a task for the driver

    • Remove Driver and the task status will automatically update to Received

    • Easily call the pick-up contact, and/or drop-off contact

 

related articles

Overview of managing your drivers and jobs within the map.

Drivers are required to perform three essential actions for each order: Accept, En Route, Complete.

Are your jobs not turning to “En Route” at the right time? Learn best practices for the driver app.