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Delivery Actions

managing a job

In order to manage a job directly from the Map view, click on the specific job tile you wish to view or edit.


unassigned job actions

  • Actions:

    • Edit the job

      • Reference ID

      • Delivery Instructions

      • Pickup & Drop Off: address, description, name, phone, email

      • Delivery Times

      • Items

    • Change driver percentage of the delivery fee to be collected, when applicable,

    • Easily call the pick-up contact, and/or drop-off contact

  • Details: view the information of the job

    • Reference / ID

    • Tracking Link

    • Creation Time

    • Delivery Fee & Fee to Driver (if applicable)

    • Pickup & Drop Off Details

    • Items

    • Instructions

  • Notified Drivers: All you take Action on Drivers that have been notified of this job

    • Remove: withdraw the job notification from the driver

    • Remind: re-ping the driver of this job

    • Only: If more than 1 driver has been notified of a task, this will remove all other drivers’ from being notified of this job

    • Accept: Force assign this job to this driver

  • Notifications: displays a list of available drivers

    • Shows current job load and distance from the pickup.

    • An algorithm ranks the drivers based on who is the best fit to take this particular job.

    • It indicates if a driver is on Wage or Commission with a (C)

    • It indicates which driver(s) have been notified of the job

      • You can manually notify other drivers by click on their corresponding tile


assigned jobs actions

  • Edit the job, where the driver will be instantly notified of a change made via a push notification

  • Rush a task to be prioritize above other accepted jobs and the driver will be notified of this change via the mobile app push notifications

  • Cancel a task

  • Set “On Way”, which will trigger the en route alert if that is customized in your settings

  • Complete a task for the driver

  • Remove Driver and the task status will automatically update to Received

  • Easily call the pick-up contact, and/or drop-off contact

 

Related Articles

Interact with and make modifications to the driver settings on the spot.

Although we want to automate your business, sometimes you may want to manually notify/dispatch a job to a driver.

Although we want to automate your business, sometimes you may want to manually assign a job to a driver.