Back to Support

Unassigned Jobs

Jobs awaiting to be dispatched

Unassigned tasks are those tasks that a driver has not yet accepted.  This view will show where these tasks are located on the map along with the full task details in the left panel.  Notice, these tasks will be marked as “Received” to easily distinguish them when viewing all jobs in this panel.


adjust anytime

  • Upon clicking on a specific task, you will have the ability to:

    • Edit the job

    • Change driver percentage of the delivery fee to be collected, when applicable

    • Easily call the pick-up contact, and/or drop-off contact

 Dispatch

  • Under Notifications, you will see a list of drivers. It also shows their current job load and distance from the pickup.

  • An algorithm ranks the drivers based on who is the best fit to take this particular job.

  • It indicates if a driver is on Wage or Commission with a (C)

  • It indicates which driver(s) have been notified of the job

    • You can manually notify other drivers by click on their corresponding tile

 
 

Related Articles

Jobs that are assigned, accepted or on way to the destination.

Pre-Scheduled Jobs.

Overview of managing your drivers and jobs within the map.