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Proof of Delivery

Proof of Delivery (POD): In the Driver App, your driver has the option to add a photo and/or signature as a proof of delivery. Enable this feature and make it mandatory for your drivers to collect POD:

Navigate to Settings, click "Proof of delivery on delivery completion", then click "Update"

Additional Proof of Delivery Fields: In some cases you may want to obtain additional information from your customers or drivers as the order is being completed. We can help you add these custom fields, such as "# of Boxes" or "POD Name". Please contact GetSwift here to set up this feature.

For each completed task, you can find the collected signature, photos, and additional field data in:

Reports → History → Detail → Additional Fields / Show Signature / Attachments

Send the Order Summary / POD to your Customers: Navigate to the Alerts page to set up an automatic alert that sends the order summary and POD to your customers. Learn more about how to set up this feature here.